Frequently Asked Questions
Very easily! All you have to do is add the plants you would like to your order, choose the shipping option titled "pick up in store", wait for your confirmation of fulfillment e-mail, and come by the shop during our hours of operation.
Pull directly in front of the shop, and tell your name to one us when we greet you at the door. *There is no need to call the store, if you come during open hours we will be ready and excited to meet you at the door.
Please confirm that the e-mail address or phone number attached to your contact information on the shop are accurate. Check your junk mail. Orders for in store pickup will be fulfilled within one day of purchase.
This is an unfortunate error within our system, please be aware that if you chose in store pickup, you will not be charged for shipping and that this means it is ready for you to come get it.
We get a shipment of plants at least once a week, keep an eye on our social media pages as new stock is added on the day of arrival.
Only if the new items are big enough to alter the size or weight of the package enough to increase the original cost. If it is something small, choose the free curb side pickup option and notify the shop that you have done so.
This is an unfortunate and possible circumstance when working with fragile products such as plants. We do our best to ensure proper packaging but can not be held responsible for the mistreatment that may occur from the postal services. Thank you for understanding. We insulate and heat...